Business Analysis Training from DA&R

DA&R's Business Analysis experts can prepare you or an entire team to improve your requirements, documentation, liaison, and related key functions. We can help prepare you or your staff for the International Institute for Business Analysis (IIBA) Professional Certification exams such as Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA). or the Entry Certificate in Business Analysis (ECBA). Another option, the Project Management Institute's Professional Business Analyst Certification exam (PMI-PBA) through "Bootcamp" classes.

Learn through foundation and advanced courses, designed to bring a few new BAs, or an entire team up to have effective skills. Agile, Traditional, or Hybrid Methodologies are addressed. 

We have delivered state-of-the-art training programs for commercial, public sector, and nonprofit clients to well over 11,000 Learners world-wide. All our courses are conveniently available Weekdays, Saturdays, or Evenings, in Austin, San Antonio, and around the world at your locations. We can even deliver Virtually, world-wide, for all time zones.

Don't see what you need? Let's talk! We can develop and present a custom blended learning solution just for you!
See http://www.dataanalysis.com/customize-your-program

Project Management & Business Analysis Preview

1 Hour - Free. In this preview you will get industry insight into the worlds of Project Management & Business Analysis. Attendees will get information...

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Project Management & Business Analysis Preview

1 Hour - Free. In this preview you will get industry insight into the worlds of Project Management & Business Analysis. Attendees will get information about best practice trends, how Project Management and Business Analysis complement each other, benefits of PM and BA certifications, and information about our other training, staffing, speaking, and consulting programs.

 

Who Should Attend:




    • Project Managers & Team Members

 


    • Functional Managers & Executives

 


    • Business Analysts

 


    • Systems Analysts

 


    • Requirements Analysts or Managers

 


    • Process Improvement Professionals

 


    • Consultants



Course Outline:




    • Introductions, Challenges, & Topic Requests

 


    • Benefits of Project Management Certifications PMP® & CAPM®

 


    • Project Management & Project Management Programs

 


    • Benefits of Business Analysis Certifications CBAP® & CCBA®

 


    • Business Analysis & Business Analysis Programs



Project Management Preview – Examples from Course




    • The Project Management Body of Knowledge (PMBOK Guide)®

 


    • Project Management Topics as Requested



Business Analysis Preview – Examples from Course




    • The Business Analysis Body of Knowledge (BABOK)®

 


    • Business Analysis Topics as Requested



Best Practices and Pulling It All Together




    • Business Analysis Document Management Best Practices

 


    • PM & BA Processes, Improvements, and other Best Practices

 


    • Your Action Plan – How You Can Move Forward




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Business Analysis Certificate Program & CBAP® Prep

14-Evening sessions, 42 PDU/CDU/CEU, $3,795. The Business Analysis Certificate Program leverages your business, technical, and operations expertise...

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Business Analysis Certificate Program & CBAP® Prep

14-Evening sessions, 42 PDU/CDU/CEU, $3,795. The Business Analysis Certificate Program leverages your business, technical, and operations expertise into business, operations, and project success. In this immersive 7 week taught over 14 evening sessions, students will learn how to get the best out of project teams and balance the real conflict between increased governance of all types organizations.

 

Benefits and Strategic Topics:






        • Students should have experience on projects or operations and awareness of Business Analysis.Know and persuade others to execute best practice processes and communicate deeply









        • Know and use the Agile & Integrated™ PMPower™ set of leveraging project best practices









        • Dozens of best practice tips including efficient web, face to face, and document use









        • Obtain at least 25% cost & time advantage over projects without project management









        • For PMP®, PgMP®, and other certificate holders, PDU, CDU, or CEU from this course









        • Know how, how much, and what to study to pass the PMP® or CAPM® exam









        • PMBOK® Guide, PMP® Study Guide Book, electronic exam simulator e-Sim, and more exam help









        • Negotiate operational and project tradeoffs in all five project dimensions









        • Learn how to effectively balance your needed biases toward action and planning









        • Learn how to WEDIAKPO2!™ - Write Everything Down in a Known Place, Once, Online!









        • Know how to motivate, lead, and guide all levels of team members to build consensus









        • Identify, manage, and communicate deeply with all your various stakeholders









        • Identify, manage, track, and communicate your project scope and requirements









        • Identify and manage Risks, Contingency, Mitigations, Change, Issues, and Commitments









        • Move from reactive to proactive and agile management of deliverables, issues, people, budgets, procurement, supply chain, process improvement, and status









        • Know how to negotiate and build a schedule in as much detail as benefits your project









        • You influence the rest by your participation!









        • Templates you build & tailor: Complete Project Plan with all needed supporting documents. Project Charter, Scope Statement, Project Plan (5 Management Plans), Schedule, Risk Register, Status Report, Action – Issue – Decision Logs, Change Request, Communication Matrix (Stakeholders), RAP (RACI) Chart, Work Breakdown Structure (WBS), Quality Plan and Steps, others as requested for your projects.









        • Project, Process, or Document review by senior DA&R™ consultant – back on the job!





 

 

Who Should Attend:

 

You should attend this course training if you do Business Analyst work such as define and manage requirements in the project management life cycle or systems development life cycle, elicit stakeholder information, define, document, edit, or refine requirements or if you identify solutions for business problems or seek process improvement.

 

 

 

Prerequisite:

 

Students should have experience on projects or operations and awareness of Business Analysis.

 

 

 

Course Outline:

 

Business Analysis Overview






        • Introduction & Logistics









        • Underlying Competencies









        • BA Job Descriptions









        • BABOK® Knowledge Areas









        • What to Expect as & of a BA









        • Business Analysis Planning & Monitoring





 

 

Plan BA Approach






        • Conduct Stakeholder Analysis









        • Plan BA Activities









        • Plan BA Communication









        • Plan Requirements Management Process









        • Manage BA Performance









        • Elicitation





 

 

Prepare for Elicitation






        • Conduct Elicitation Activity









        • Document Elicitation Results









        • Confirm Elicitation Results





 

 

Requirements Management & Communication






        • Manage Solution Scope & Requirements









        • Manage Requirements Traceability









        • Maintain Requirements for Re-use









        • Prepare Requirements Package









        • Communicate Requirements





 

 

Enterprise Analysis






        • Define Business Need









        • Assess Capability Gaps









        • Determine Solution Approach









        • Define Solution Scope









        • Define Business Case





 

 

Preparation for Certification






        • CBAP/CCBA Application & Handbook









        • Experience Required









        • Study Guide, Exam Simulator, & Study Tactics









        • Post-Course Study Plan





 

 

Requirements Analysis




    •  Prioritize Requirements

 


    • Organize Requirements

 


    • Specify and Model Requirements

 


    • Define Assumptions and Constraints

 


    • Verify Requirements

 


    • Validate Requirements



 

 

Solution Assessment and Validation




    • Assess Proposed Solution

 


    • Allocate Requirements

 


    • Assess Organizational Readiness

 


    • Define Transition Requirements

 


    • Validate Solution

 


    • Evaluate Solution Performance



 

 

Best Practices Workshop – Hands on




    • BA Job Descriptions

 


    • What to Expect as and of a BA

 


    • Best Practices in

 


    • Elicitation

 


    • Requirements Management & Communication

 


    • Enterprise Analysis

 


    • Preparation for Certification

 


    • Requirements Analysis

 


    • Solution Assessment and Validation

 


    • Business Analysis Planning & Monitoringon



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Certified Business Analysis Professional (CBAP)® Bootcamp

4-Day, 28 PDU/CDU/CEU, $1,795. This fast paced course provides professionals and teams who manage or lead requirements and testing efforts on ...

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Certified Business Analysis Professional (CBAP)® Bootcamp

4-Day, 28 PDU/CDU/CEU, $1,795. This fast paced course provides professionals and teams who manage or lead requirements and testing efforts on projects a good foundation in Business Analysis best practices and principles. This course gives you a proven set of core techniques, methods, and tips to elicit (gather), capture, write (express), and analyze business, stakeholder, solution, and transition requirements. Key among these are the Agile & Integrated™ Business Analysis (A&I™ BA) concepts and how to apply them for maximum results. You come away with performance increasing actionable techniques to put to use right away back on the job.

 

Students will receive a proven set of business process core techniques, methods, and tips for business analysis to help Business Analysts document, model, analyze, and improve manual and automated business processes. You will learn how to model business processes using user stories, use cases, context, data flow, activity, and swim lane diagrams to show workflow, transformations, and scope. You will learn the generally accepted Business Analyst role and responsibilities and how to tailor them to your organization needs. The BootCamp empowers and educates through multiple learning channels including exercises, best practices discussion, tailoring processes, lecture, graphics, and presentations. You come away with the savvy, capability, and tools to manage BA work in real projects in real organizations.

 

This class covers all knowledge areas and underlying competencies of the Business Analysis Body of Knowledge® (BABOK®) from the International Institute of Business Analysis™ (IIBA®) toward their Certified Business Analysis Professional™ (CBAP®) professional certification. “The BABOK is the globally recognized standard for the practice of business analysis.”

 

Included: BABOK®, CBAP/CCBA Study Guide, course workbook, electronic exam simulator.

 

Benefits and Strategic Topics:




    • Know and persuade others to execute best practice processes and communicate deeply

 


    • Know and use the Agile & Integrated™ PMPower™ set of leveraging project best practices

 


    • Dozens of best practice tips including efficient web, face to face, and document use

 


    • Obtain at least 25% cost & time advantage over projects without project management

 


    • For PMP®, PgMP®, and other certificate holders, PDU, CDU, or CEU from this course

 


    • Know how, how much, and what to study to pass the PMP® or CAPM® exam

 


    • PMBOK® Guide, PMP® Study Guide Book, electronic exam simulator e-Sim, and more exam help

 


    • Negotiate operational and project tradeoffs in all five project dimensions

 


    • Learn how to effectively balance your needed biases toward action and planning

 


    • Learn how to WEDIAKPO2!™ - Write Everything Down in a Known Place, Once, Online!

 


    • Know how to motivate, lead, and guide all levels of team members to build consensus

 


    • Identify, manage, and communicate deeply with all your various stakeholders

 


    • Identify, manage, track, and communicate your project scope and requirements

 


    • Identify and manage Risks, Contingency, Mitigations, Change, Issues, and Commitments

 


    • Move from reactive to proactive and agile management of deliverables, issues, people, budgets, procurement, supply chain, process improvement, and status

 


    • Know how to negotiate and build a schedule in as much detail as benefits your project

 


    • You influence the rest by your participation!

 


    • Templates you build & tailor: Complete Project Plan with all needed supporting documents. Project Charter, Scope Statement, Project Plan (5 Management Plans), Schedule, Risk Register, Action – Issue – Decision Logs, Change Request, Stakeholder Register, Work Breakdown Structure (WBS), and Quality Plan and Steps..

 


    • Project, Process, or Document review by senior DA&R™ consultant – back on the job!



Prerequisite:

 

Two plus years in a business, government, or non-profit professional environment, prior project or business analysis experience, or training.

 

Course Outline:

 

Business Analysis Overview




    • Business Analysis Overview

 


    • Best Practice: BA Job Descriptions

 


    • BABOK®Knowledge Areas

 


    • What to Expect as & of a BA



Business Analysis Planning and Monitoring




    • Plan Business Analysis Activities

 


    • Best Practice: Business Analysis Lifecycle Tailoring

 


    • Stakeholder Analysis

 


    • Best Practice: 4 "Power Questions'

 


    • Select Business Analysis techniques

 


    • Scope and Requirements Management

 


    • Status and how to assess progress



Elicitation




    • Best Practice: Reducing project documentation through Document Management

 


    • Elicit and gather requirements from many sources

 


    • Prepare, perform, and follow up requirements interviews

 


    • Best Practice: Requirements Sessions – JAD and others

 


    • Surveys, User Groups, Focus Groups, Research, Prototyping, and Benchmarking

 


    • Understand and document stakeholder needs and concerns

 


    • Best Practice: Writing Requirements and accompanying test plans and training

 


    • Best Practice: document Stakeholders’ Business Processes and Business Rules

 


    • Model Business Processes and Data

 


    • User Stories and their translation to Business Events and Use Cases

 


    • Document Business Events and their translation to Use Cases

 


    • Determine how to handle alternate and exception situations



Requirements Management and Communication




    • Questions, Assumptions, Conflict, Issue, and Change Management

 


    • Evaluate management vision statements

 


    • Best Practice: Building a realistic scope statement

 


    • Negotiating with sponsors and teams

 


    • Best Practice: Agreed on Estimates that stick and make sense

 


    • Technical Writing around Requirements

 


    • Document user interaction in use cases and use case diagrams

 


    • Analyzing Requirements

 


    • Communicating Requirements and their status to Stakeholders



Enterprise Analysis




    • Identifying, refining, clarifying Business Needs

 


    • Defining a feasible Solution Scope

 


    • Problem Definition and Problem Analysis

 


    • Apply 5 improvement methods based on business process models

 


    • Model the 'AS-IS' and 'TO-BE' business processes and document Gap Analysis

 


    • Draw data flow, activity, swim lane, and sequence diagrams

 


    • Choose the most appropriate technique to document the details of each process

 


    • Extract and analyze business rules embedded in the processes

 


    • Devise process measurements to evaluate initial and continuous improvement

 


    • Develop a list of process improvements and/or requirements

 


    • Interpret the Process Models for the business community for review



Requirements Analysis




    • Priority setting, driving to consensus, and making choices



Know how to motivate, lead, and guide stakeholders to build consensus




    • Best Practice: Create and maintain your "One List"

 


    • Progressive Elaboration: Break Requirements down into “solutionable” items

 


    • Verification and Validation of Requirements

 


    • Defining a feasible Solution or alternative solutions



Solution Assessment and Validation



    • Assess proposed solutions

 


    • Present and assist with choosing feasible solutions

 


    • Assess business processes, organization structures, outsourcing, software, etc.

 


    • Design final solutions

 


    • Implement solutions including training and metrics

 


    • Assess how implemented solutions met the original need





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Business Analysis Fundamentals

2-Day, 14 PDU/CDU/CEU, $995. This fundamentals course guides professionals and teams who need to participate in, manage, or lead requirements and testing efforts on...

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Business Analysis Fundamentals

2-Day, 14 PDU/CDU/CEU, $995. This fundamentals course guides professionals and teams who need to participate in, manage, or lead requirements and testing efforts on projects or operations using flexible, tailorable methods. The program empowers and educates through multiple learning channels including direct team\based project exercises, best practices discussion, tailoring processes to fit every situation, lecture, graphics, and will equip you to start tailoring templates with best practices. The course addresses one of the biggest challenges leaders face: motivating others to perform processes they are unfamiliar with. This focus fosters higher levels of accountability. 

Every attendee brings back real\world, proven best practices and processes to apply immediately on the job. Program instructors are DA&R practicing business analysis, project, program, and operational consultants and senior managers with years of project experience spanning many industries. The program uses The Guide to the Project Management Body of Knowledge (PMBOK®), The Guide to the Business Analysis Body of Knowledge (BABOK®), the CMMI® (Capability Maturity Model® Integration),and other industry standards and fundamentals to bring participant experience to a new level of tailored best practices.

 

Who Should Attend:

 

This course is designed for anyone who needs information about and a grounding in business analysis.

 

Professionals, project teams, technical and other subject matter experts, team leads, project leads, project and program managers, executives, operations managers, business analysts, technical writers, assistants, staff, and those who wish to dramatically improve their business analysis results and deepen their ability to deliver value through projects and operations. This is the most popular business analysis course for entire project teams to attend. We can work on your project with your processes in class!

 

Course Outline:




    • Business Analysis lifecycle tailoring

 


    • 4 "Hard Questions" to ask early

 


    • Estimates that stick and make sense

 


    • Building a realistic scope statement

 


    • Negotiating with sponsors and teams

 


    • Reducing project documentation

 


    • Scope and Requirements Management

 


    • Managing change including processes

 


    • Priority setting and consensus

 


    • Create and maintain your "One List"



Agile & Integrated Business Analysis (A&IBA)




    • Concepts and how to apply them for maximum results

 


    • Foster a culture of prioritization and choices

 


    • Eliciting Requirements

 


    • Analyzing Requirements

 


    • Writing Requirements & accompanying tests

 


    • Why, how, and when to tailor processes

 


    • What to expect from a Business Analyst

 


    • Technical Writing for Business Analysis

 


    • Proactive issue management





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How to Elicit (Gather), Write, and Analyze Business Requirement

2-Day, 14 PDU/CDU/CEU, $995. This course gives you a proven set of core techniques, methods, and tips to elicit (gather), capture,...

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How to Elicit (Gather), Write, and Analyze Business Requirement

2-Day, 14 PDU/CDU/CEU, $995. This course gives you a proven set of core techniques, methods, and tips to elicit (gather), capture, write (express), and analyze business, stakeholder, solution, and transition requirements. To create "good" requirements, you need to become proficient in the "language and techniques" of requirements definition. The course covers how to write effective business requirements and includes business analysis techniques to identify and analyze business problems.

The International Institute of Business Analysis (IIBA®) in their Business Analysis Body of Knowledge® (BABOK® v2.0) define four major categories of requirements that are common to information technology projects:




    • Business requirements define the goals and objectives to support

 


    • Stakeholder requirements specify the needs of individuals or groups

 


    • Solution requirements solution functions, information, and specific qualities that the delivered technology has to enable

 


    • Transition requirements delivered technology has define behaviors that facilitate moving from the as is state of the enterprise to the state.



Who Should Attend:

 

This course is designed for Business Analysts, Project Managers, Requirement Managers, System Analysts, Business Process Users, Business Process Managers, Project Teams, Product managers, Business or Functional unit staff, Subject Matter Experts, User Liaison Personnel, and anyone involved in defining or deciphering business system requirements

 

Course Outline:




    • Manage questions and open items lists

 


    • Identify value of good requirements

 


    • Evaluate management vision statements

 


    • Write business requirements that solve business problems

 


    • Creates requirements during "analysis by walking around"

 


    • Develop and process surveys

 


    • Prepare, perform and follow up requirements interviews

 


    • Use 10 critical requirements questions to guide the requirements capture process

 


    • Contrast the pros and cons of prototyping for requirements

 


    • Describe what business events are and how they interact with technology

 


    • Define the evolving role of business systems analysts

 


    • Apply 5 methods for discovering use cases

 


    • Present the transition from business events to use cases

 


    • Illustrate the major components of the use case

 


    • Document proposed user interaction in use cases and use case diagrams

 


    • Structure basic use case information in a use case document

 


    • Use Case diagrams as a scoping tool

 


    • Document scenarios to discover Use Cases

 


    • Detail the sequence of interaction steps for the most common situations

 


    • Determine how to handle alternate and exception situations

 


    • Write audience focused use cases





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Project Document Management

2-Day, 14 PDU/CDU/CEU, $995. As a project manager, program manager, business analyst, technical writer, team lead, department manager, director, or other leader, you have...

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Project Document Management

2-Day, 14 PDU/CDU/CEU, $995. As a project manager, program manager, business analyst, technical writer, team lead, department manager, director, or other leader, you have the responsibility to create or influence the creation and updating of various types of business and project documents. No one has time for duplication of data, excess forms, nor can they tolerate missing information. In order to successfully manage all your business documents, you need to thoroughly understand which documents work best for specific situations and how to structure them and their online repository or collaborative area. In this course, you will learn how to choose the best ways to prepare and organize your documents to help you achieve your business goals.

 

Benefits and Strategic Topics:

 

You will identify specific and actionable techniques for business documents creation and storage, including project plans, contracts, requirements of all types, reports, procedures, business rules, and policies, and the methods of preparing your collaboration areas and tools for the documents your audience needs. Balance the real conflict between increased governance of all types and the “Git ‘er done” needs of all organizations today.

 

Who Should Attend:




    • Project or Program Managers and Sponsors

 


    • Directors, Senior Leaders

 


    • PMP®’s who need PDU’s; anyone seeking continuing education credits

 


    • Business Analysts, Systems Analysts, Senior Technical Writers

 


    • Any senior contributor, leader, or manager who needs to get a handle on their document content, structure, and reference processes.



Prerequisite:

 

Participation on several projects and a desire to reduce the number of and frustration around documents.

 

Course Outline:




    • Lesson 1: Technical Writing Topics

 


    • Lesson 2: Writing Requirements

 


    • Lesson 3: Communicating Technical Concepts

 


    • Lesson 4: Writing Help, Error, and Announcement Content

 


    • Lesson 5: Technical Document Management Topics

 


    • Lesson 6: Why Control Documents?

 


    • Lesson 7: Naming Conventions and How To Store and Find Documents

 


    • Lesson 8: How to Reduce the Sheer Number of Documents including Eliminating Meeting Minutes

 


    • Lesson 9: Glossary: Organization. Department. Project creation, ownership, and use

 


    • Lesson 10: Putting It All Together






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Data Analysis Foundation

2-Day, 14 PDU/CDU/CEU, $995. Organizations need to make business decisions more quickly and accurately than ever before. Basing these decisions on data and best practice...

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Data Analysis Foundation

2-Day, 14 PDU/CDU/CEU, $995. Organizations need to make business decisions more quickly and accurately than ever before. Basing these decisions on data and best practice analysis techniques and less on gut feel or "the way we have always done things" is how today's corporate management is demanding information. A solid foundation of data analysis for business decision making is a critical skill you should have regardless of whether your motive is to obtain or sustain a competitive advantage or simply better steward your resources to serve customers. In this course, you will learn to use data analytics to create actionable recommendations, as well as identify and manage opportunities where data-based decisions can be used to change the way you do business.

 

This course provides many of the common data analysis tools used to gather, analyze and adapt your data to feed business decisions. You do not need heavy Excel or data analysis experience. This course includes introductory exercises on Excel add-ins, standard deviation, random sampling, and an introduction to pivot tables and charts. These exercises will show you how to effectively demonstrate basic data analysis functions and reporting in Excel or Google Spreadsheets. We will simplify math jargon and complex symbols and equations to concentrate on what your data can tell you and your organization. In addition, you will learn how to present to those executives, managers and subject matter experts who need to quickly make decisions that drive your organization.

 

We take time for each attendee to discuss their own data analysis questions and challenges and how they impact the day-to-day operations in their organization. We will discuss how other businesses, non-profits and agencies get value from data analysis and the tools they use to gather data. These tools include project management, risk management, document management, business analysis, data modeling, data reporting and more.

 

This course is packed full of instructional discussion and materials complemented by carefully chosen videos, examination of industry materials, proven best practices, and exercises in which the participants will gain insight into the practical application of the material. Be prepared to discuss and analyze some of your own challenges with identifying and quantifying the risks associated with decision making and forecasting future results. The course will provide insight into the future of analytics and the changing roles of those performing roles such as Business Analyst, Operations Analyst, Project Manager, Department or Division Manager, and IT functions. You will understand steps needed to implement a data analysis plan for your organization and begin your plan during class.

 

Analyze Business Problems down to Root Causes

 

In addition to providing the participants the opportunity to learn and apply the needed concepts, you will apply your acquired knowledge and skills in your real business scenarios to improve processes and applications. The measure of performance for this program consists of the following elements:

 

 






        • Learn the essential techniques and methodologies used to gather and assess data









        • Learn how to identify your real problems based on established qualitative and quantitative models and to enhance the accuracy in communicating real causes of performance deviations









        • Identify, quantify, and reduce uncertainty in making your decisions and in forecasting future events









        • Provide the foundation for the identification and documentation of the data requirements of the business









        • Support key management decisions by identifying significant trends and correlation between business results and controllable and uncontrollable variables









        • Be better prepared to communicate reasons to use data analysis techniques, strengths and weaknesses of each, and your recommendations based on sound data analysis principles









        • Gain the knowledge of skills and knowledge to establish business process performance metrics and the mechanisms to track business process performance









        • Present your draft plan for adoption of Data Analysis processes to the class






Practice Real-World Tools and Techniques for Immediate Application

 

Overall goals of this program include participants acquiring the foundation of required knowledge of probability theory and gain skills in the basic business analysis, data management, and statistical analysis techniques. Participants will better be able to analyze operational data to support the information and functional needs of the organization. This overall goal is achieved by a combination of lecture, videos, outside references, discussions, and exercises. The exercises will reinforce the key concepts and also will address the practical application of these concepts and techniques in different business situations. The overall learning objectives can be broken down into the following topics:






        • Be better prepared to communicate reasons to use data analysis techniques, strengths and weaknesses of each, and your recommendations based on sound data analysis principles









        • Learn the scope and impact of applying qualitative and quantitative methods to the analysis of data









        • Gain knowledge of the basic concepts of probability theory and statistical techniques including forecasting









        • Learn and use the Data Analysis & Results set of PMPower™ Tools for Data Analysis and Business Transformation









        • Support key management decisions by identifying significant trends and correlation between business results and controllable and uncontrollable variables









        • Gain the knowledge of skills and knowledge to establish business process performance metrics and the mechanisms to track business process performance





 

 

In Class Individual and Group Exercises

 

Practical and realistic discussion, analysis, hands-on exercises, and other practices will allow the participant to apply the foundations of qualitative and quantitative business analysis. The participants are exposed to basic spreadsheet analysis functionality. Participants will learn to analyze realistic business situations to select and apply the appropriate methods and tools to draw relevant conclusions. Participants will learn the value of analytics in supporting decision-making processes and the management and controls of business processes. Exercises will be flexible, and will be tailored to the needs of Virtual or on-site deliveries.

 

15 Benefits of Attending This Training Course






        • Learn the terms, jargon, and impact of business intelligence and data analytics.









        • Gain knowledge of the scope and application of data analysis.









        • Understand the impact of analytics on gaining competitive advantage and decision support.









        • Explore ways to measure the performance of and improvement opportunities for business processes.









        • Be able to describe the need for tracking and identifying the root causes of deviation or failure.









        • Learn the basic principles, properties, and application of probability theory and the normal distribution.

 


        • Introduction to different methods for summarizing information and presenting results including charts.

 


        • Learn about statistical inference and drawing conclusions about the population.

 


        • Learn about sample sizes and confidence intervals, and how they influence the accuracy of your analysis.









        • Learn about forecasting, including introduction to simple linear regression analysis.









        • Gain knowledge to interpret your results and draw sound and relevant conclusions on business.









        • Explore different methods and algorithms for forecasting future results and to reduce current and future risk.









        • Be awarded PMI® Approved PDU®s, IIBA® Approved CDU®s, or other continued education credits.









        • Refresh your process improvement and analysis skills.









        • Learn where powerful reference material exists and how to leverage to enhance your decision-making.

 

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Scrum Master Certification & Agile Foundation

2-Days or 2-Sat. 8:30am-4:30pm or 4-Eves 6:-9:30pm $995. This Agile course concentrates on real-world, proven best practices. It covers...

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Scrum Master Certification & Agile Foundation

2-Days or 2-Sat. 8:30am-4:30pm or 4-Eves 6:-9:30pm $995. This Agile course concentrates on real-world, proven best practices. It covers the key components of Scrum. We address the challenges of adopting an Agile product development and project management approach. Scrum is the most popular Agile framework and uses simple techniques to increase productivity, delivery, and quality that also leads to greater team satisfaction. Scrum is an iterative, incremental framework for developing any product or managing any work.multiple Agile project methodologies, strategies, and best practices. These include Scrum, Kanban, Iterative & Spiral development, Test Driven Development, Product Backlog, Iteration Planning, Iteration (Sprint) Backlog, Burndown Charts, Removing Blockages, Collaborative Meetings, Team Reflection or Retrospectives, Planning Poker, Test Automation, Pair Programming, Rational Unified Process, and more.

Who Should Attend?

Anyone who manages those who take part or may be transitioning to Agile projects and wants increased Agile Process knowledge and ability; anyone who desires to improve Agile projects performance, Directors, VPs, Managers, Leaders, Project Managers, Project Leads, ScrumMasters, Product Owners, Agile Team Members, Seniors and Subject Matter Experts in all disciplines, Business Analysts, Systems Analysts, Developers, Consultants, and Business Operations.

Gain 14 PDU/CDU/CEU. Customizable to your needs.

Prerequisites: 
Two plus years in a business, government or non-profit professional environment OR Prior project team experience OR Technical or Business training.

The Professional Scrum Master Certification:
This industry-recognized certification accredited by Scrum.org requires a minimum passing score on the associated rigorous assessment. Scrum.org maintains a public list with everyone holding a PSM® I certificate. The cost for the initial sitting for the exam is included in your course. Microsoft® uses the PSM® I assessment to show knowledge for its Silver and Gold Application Lifecycle Management (ALM) competencies. This course provides 14 of 21 Agile Project Management formal education hours needed to sit for the PMI-ACP®­ certificate or 14 PDU®s for PMP® or PMI-ACP®­ certificants. This course can be customized for your organization (see below).

Benefits:
    * Improve your career, your projects, and your team’s engagement by learning about and going Agile!
    * Prepare to pass the Agile Professional Scrum Master Certification Exam (PSM)
    * Be able to confidently facilitate Scrum collaborations (Sprint Planning, Daily Scrum, Retrospective, and Sprint Review)
    * Know how to lead others in performing the main Scrum roles of ScrumMaster, Product Owner and Team Member) and how Business Analysts, Testers, and others fit in Agile
    * Create and use Scrum artifacts such as Product Backlog, Sprint Backlog, Burndown Charts
    * Learn the terms, jargon, and impact of Agile & Scrum processes
    * Understand the difference and benefits of Agile vs Traditional waterfall methods
    * Be able to describe the need for Agile flexibility and a clearly documented Product Backlog
    * Know and use the Agile & Integrated™ set of leveraging project best practices - dozens of best practice tips including efficient web, face to face, and document use
    * Obtain 25%+ cost & time advantage over projects without Agile Scrum Master processes
    * Experience the Professional Scrum Master practice exam and get more exam help

Course Outline:
The A&I Agile Processes Course Program
Introduction to Agile Flavors and Pick One!
The Four (and a half!) Main Agile Meetings
Iteration Planning - Product Backlog & Task Backlog
Daily Stand-Up
Scheduled Collaboration
Demo Practice & Demo
Retrospective
Roles and Stakeholder Management for Agile Projects
Estimating for Agile - Why and How - Planning Poker
How much Refactoring, Change, and Defect work to Plan in
Communication for Agile Projects
Risk Management for Agile Projects
Quality Management for Agile Projects

Courses are in Austin at Extellent Professional Development Centers, in San Antonio, at your site, at rented facilities world-wide, or Virtually by Data Analysis & Results DA&R professionals with 20+ years of experience in many industries. All courses may include multiple on-site and virtual live instructors to maximize Learner experience and points of view.

Agile & Integrated Business Analysis (A&I BA), WEDIAKPO2!, and DA&R are trademarks of Data Analysis & Results, Inc.

IIBA, IIBA logo, BABOK, Business Analysis Body of Knowledge®, CBAP, Certified Business Analysis Professional, Certification of Competency in Business Analysis, CCBA, Endorsed Education Provider, EEP, and EEP logo are marks owned by International Institute of Business Analysis.

PSM, PSM I, PSM II, PSM III, and Professional Scrum Master and logos are marks owned by Scrum.org.PMBOK Guide Knowledge Areas: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, Procurement, Stakeholder. PMI, PMP, CAPM, PMI-ACP, and PMBOK are registered marks of the Project Management Institute, Inc.

For detailed course description click this PDF

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Lean Six Sigma Foundation

2-Day, 14 PDU/CDU/CEU, $995. Lean and Six Sigma methodologies (Lean6s) have been around since the late 1980’s. Even so, many of us have little experience applying Lean6s...

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Lean Six Sigma Foundation

2-Day, 14 PDU/CDU/CEU, $995. Lean and Six Sigma methodologies (Lean6s) have been around since the late 1980’s. Even so, many of us have little experience applying Lean6s within a project management structure or within our organization. This course will provide you with an understanding of Lean6s basics and the value they bring to the right type of projects. You will gain a vision for how to choose productive projects to apply Lean6s. This course is designed for those considering Lean6s projects future Lean6s team members, managers who provide staff for or are otherwise affected by Lean6s projects, and anyone wishing more understanding of Lean, Six Sigma, and how to apply these concepts via powerful process improvement projects.

 

Even well run organizations have operations and project areas where improvement is not only possible but becoming mandatory to keep up with the current high expectations of doing more with less, international competition, and flattened management levels. Changing market conditions, reduced budgets and staff levels, long working hours, increased available metrics, high turnover, and other influences demand our continued efforts to improve our processes, projects, and results. You can use the skills gained in this course to form a plan for your personal development to guide, participate in, or even lead projects using Lean6s techniques.

 

Lean Six Sigma Methods

 

What is special about Lean6s? Value measured by Return on Investment (ROI) is how Lean6s forces us to see both our projects and each step of our processes. Lean6s squeezes out inefficiencies and ensures that all facets of a process have been examined for value, including areas and details seldom analyzed. This course will introduce you to the most popular Lean6s methods including the DMAIC (Define, Measure, Analyze, Improve, Control) sequence used to solve both chronic and complex business issues via important projects. It also covers using Lean6s to improve your existing processes to drive greater quality and efficiency. You will understand what a Lean6s project is able to do and determine if there is a good fit between your organization or your own professional development and Lean6s.

 

Lean Six Sigma in Your Organization

 

The course includes discussions on successful methods of integrating Lean6s practices into your organization. Lean6s projects may help you avoid the all too common errors experienced when trying to introduce world-class systems into an organization. We will discuss business structures, staffing models, and how to create plans for deployment of Lean6s projects throughout an organization. You will identify and discuss factors that could lead you to implement Lean6s projects organization-wide, for a single group, or as a one-time proof of concept. Lean6s need not include everyone, as some consultants insist. Lean6s projects can be used anywhere that determined staff with adequate knowledge and training can convince their management.

 

Making Lean Six Sigma Practical

 

Lean6s may well provide benefits to many departments in organizations. Traditionally, Six Sigma is known as a manufacturing toolset from Deming and others seeking to optimize manufacturing and supply chain. Lean and Six Sigma have recently grown to become flexible enough to use on many other types of projects. We cover a few varied examples of Lean6s projects that will demonstrate how you can use these tools to improve your organization. Regardless if your plans include full organization rollout, a limited prototype project, use on a single proof of concept project, or just implementing a few of these techniques in your current project processes, you will have the knowledge to start your Lean Six Sigma journey or improve your current Lean6s program. Whether you choose to do a large, formal Lean6s project or just apply a few of these productivity techniques to your current personal toolkit, Project Management Office (PMO), or standard project methodology, Lean6s will help your projects succeed.

 

Benefits and Strategic Topics:




    • Discover Lean6s techniques to process improvement, integration, and new product projects.

 


    • Learn the common language and terms of Lean6s learning areas, projects, and professionals.

 


    • Learn the basics of DMAIC Define, Measure, Analyze, Improve, Control methodology.

 


    • Assess if Six Sigma and Lean processes are a fit for your organization.

 


    • Understand the various Lean, 6s, and Lean6s designations such as ‘Green Belt’, ‘Black Belt’.

 


    • Refresh your basic statistics and process improvement skills without the full effort of certification.

 


    • Understand where Lean6s may yield increased revenue or decrease product and service expenses.

 


    • Learn how to work with Lean6s staff, consultants, and vendors and key Lean6s roles.

 


    • Find if Lean6s Green Belt or Black Belt training is right for you or your organization.

 


    • Be awarded PMI® Approved PDUs, IIBA® Approved CDUs, and other continuing education credits.



Who Should Attend:

 

Anyone involved in operations, project management, business analysis, or management would benefit from this class. This training course is perfect for:




    • Business Analyst, Business Systems Analyst, CBAP, CCBA

 


    • Systems and other Analysts

 


    • Business customers, users, support staff

 


    • Project Manager, Team Leader, PMP, CAPM

 


    • IT Lead, Manager, Director, VP

 


    • Finance Analyst, Manager, Director, VP,

 


    • Operations Analyst, Supervisor, Manager, Director, VP

 


    • Fast track managers in all areas

 


    • External and Internal Consultants

 


    • Risk Managers, Operations Risk Professionals

 


    • Process Improvement, Compliance, Audit, and Staff, Thought Leaders, Transformation Champions

 


    • Executives exploring cost reduction and process improvement options

 


    • Vendor of consulting firm staff seeking to adapt their offerings to Lean6s projects

 


    • Anyone wanting to enhance their process, measurement, and operations improvement skills



Course Outline:

 

Introduction to Lean Six Sigma use on Projects




    • Exercise: Lean Six Sigma Knowledge

 


    • History of Business Process Improvement

 


    • Quality: TQM & Deming

 


    • Six Sigma Overview

 


    • Lean Thinking Overview

 


    • Theory of Constraints Overview

 


    • Incorporating into modern Lean Six Sigma



Six Sigma Program and Project Overview




    • Lean Six Sigma Programs

 


    • Options: Full Organization, Division or Group, Department, Proof of Concept

 


    • Exercise: Discuss and Present Your Program Intent

 


    • Lean Six Sigma Projects

 


    • Change Management of Lean Six Sigma Projects

 


    • Anticipate Potential Challenges in moving to Lean Six Sigma

 


    • Performance Metrics

 


    • Exercise: Discuss and Present Your Process Improvement Idea(s)

 


    • Exercise: Draft Your Lean Six Sigma Goals



DMAIC Improvement Model




    • Define

 


    • Measure

 


    • Analyze

 


    • Improve

 


    • Control

 


    • Exercise: Discuss and Present Your DMAIC Understanding



Good Project Characteristics




    • Project Definitions

 


    • Defined Intent

 


    • Supporting Data

 


    • Proper Project Scope

 


    • Valuing a Project

 


    • Exercise: List Criteria for Lean6s Projects

 


    • Lean Six Sigma Program Structure

 


    • Programs



Lean Six Sigma Tools




    • Basic Statistics for Lean Six Sigma Overview

 


    • Exercise: Demonstrate Average and Spread using Histogram

 


    • Lean Six Sigma Desktop Tools

 


    • Other Lean Six Sigma Tools

 


    • Exercise: Survey of Tools Available to You

 


    • Example Projects

 


    • Service Industry

 


    • Financial Industry

 


    • Manufacturing Industry

 


    • Government Industry

 


    • Sales Industry

 


    • Exercise: Create and Present Your Project Proposals



Lean Six Sigma Implementation Topics




    • History of Lean6s Project Implementation

 


    • Business Structures

 


    • Staffing Models

 


    • How to Create Plans for Deployment

 


    • Lean Six Sigma Tools

 


    • Lean6s Programs and Projects

 


    • Exercise: Lean Six Sigma Knowledge

 


    • Implementation Challenges

 


    • Next Steps Options



Close & Additional Resources and Exercises




    • Six Sigma Green Belt Program Description

 


    • Six Sigma Black Belt Program Description

 


    • Exercise:ABQ! (Adopt, Bright Spots, Quit)

 


    • Lean Six Sigma Reference Materials

 


    • Exercise: Evaluations and Networking





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Personal Productivity Seminar

2.5 Eve. Hours, $4.99. Come to this concise, yet powerful Personal Productivity seminar to learn how to leverage your time and get control of your work, your...

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Personal Productivity Seminar

2.5 Eve. Hours, $4.99. Come to this concise, yet powerful Personal Productivity seminar to learn how to leverage your time and get control of your work, your commitments, and your life!

 

Join our complimentary seminar, as renowned speaker, consultant, & trainer Darrel Raynor teaches us how Personal Productivity techniques can help you organize your:





      • Work







      • Department operations







      • Projects







      • Volunteer tasks







      • Personal life







      • Beware, these processes will force you to assess your workload, your throughput, your commitments, your priorities, and make some changes that will be out of your comfort zone. Many have reported startling gains in productivity through the disciplined use of many of these techniques.




LEARN





      • How to increase your productivity through the disciplined use of many A&I™ techniques.







      • How to use simple and inexpensive (even some free) tools to help you be productive







      • Come ready to learn and do some exercises with your laptop, tablet, or paper…







      • We will start promptly at posted session start time - nothing will be sold during the seminar




Who Should Attend:





      • Those with a desire to better manage their tasks







      • Those wanting to increase their organizational skills







      • Those wanting to better leverage their time







      • Process Improvement, Compliance, Audit, and Staff, Thought Leaders, Transformation & Change Champions, Change Managers







      • Executives, Managers, & other Leaders







      • Program Managers, Portfolio Managers







      • Team Members, Team Leads







      • Those interested in PMP®, CCBA®, or CBAP® PDUs CDUs







      • External and Internal Consultants







      • Those seeking gains in personal productivity







      • Those who wish to quickly improve their personal & organization operations & project processes







      • Those who manage staff at any level







      • Supervisors & their Staff







      • Project Managers, Project Leads, Project Coordinators, Project Assistants







      • Technical & other Subject Matter Experts







      • Operations Managers, Line Managers, Senior Staff, Directors, VPs







      • Executive & Administrative Assistants







      • Business Analysts, Business Systems Analysts, Staff Analysts




Prerequisite:

 

None, other than wanting to improve your Personal Productivity!

 

Course Outline:

 

Introduction & Expectations

 

Introductions




      1. 1. Transitioning to Your Personal Productivity System (PPS) is a Project!




      1. 2. Outlining Your Personal Productivity System




      1. 3. Takeaways You Will Come Away With Today



What is Personal Productivity?




      1. 1. Knowing What Is Important




      1. 2. Knowing What Comes Next




      1. 3. Handling All Your Inputs




      1. 4. Using Your PPS to Ward Off Low Priority Commitments



Why Do I Want It?




      1. 1. Too Many Tasks & Priorities




      1. 2. Too Many People to Please




      1. 3. Work-Life Balance




      1. 4. Getting Your ‘A’ Priorities Done




      1. 5. Bring Order & Satisfaction Back to Your Life




      1. 6. Setting Expectations of Others



InfiniteQ!™




      1. Single List of Everything You Think You Need to Do




      1. Has Operations, Recurring, Project, & Misc. Tasks




      1. Exercise: Make Your 1st Draft List




      1. How Did That Feel?



Mechanics of Your System




      1. 1. Make Your List




      1. 2. Exercise: Reprioritize & Annotate Your List




      1. 3. Process to Transition to Your PPS




      1. 4. Process for Daily Use of Your PPS



Tools to House Your Process




      1. 1. How to use simple & inexpensive (some even free) tools, such as:




      1. 2. Microsoft Office




      1. 3. Google Docs / Google Drive




      1. 4. Microsoft SharePoint




      1. 5. Jira




      1. 6. Asana




      1. 7. Microsoft Project, and more.



 



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Managing Projects with Microsoft Project

2-Day, 14 PDU/CDU/CEU, $995. This “Managing Projects with Microsoft Project” course will both familiarize you with the software and also introduce best...

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Managing Projects with Microsoft Project

2-Day, 14 PDU/CDU/CEU, $995. This “Managing Projects with Microsoft Project” course will both familiarize you with the software and also introduce best practices for both managing projects and using scheduling software to make the job much easier.

 

This 2-day course is designed to familiarize you with the basic features and functions of Microsoft Project Professional so that you can use it effectively and efficiently in a real-world environment.

 

Prerequisite:

 

A general introductory-level understanding of project management concepts.

 

Course Outline:

 

Day 1

 

Lesson 1: Starting a Project




    • Project Management 101

 


    • Navigate and Customize the Project Interface

 


    • Add Tasks to a Project

 


    • Add Resources to a Project

 


    • Save a Project



Lesson 2: Working with Project Calendars




    • Manage Project Time Frames

 


    • Change Working Time



Lesson 3: Working with Project Tasks




    • Manage Project Tasks

 


    • Add Summary Tasks and Milestones



Lesson 4: Working with Project Resources




    • Manage Project Resources

 


    • Allocate and Level Work Resources



Lesson 5: Delivering a Project Plan




    • Print Project Views

 


    • Share Projects

 


  • Export Projects

 

Day 2
Lesson 1: Managing the Project Environment




    • Link Projects

 


    • Baseline a Project

 


    • Work with Custom Fields



Lesson 2: Managing Task Structures




    • Change a Task List

 


    • Create a Network Diagram

 


    • Manage the Critical Path

 


    • Use Lag and Lead

 


    • Analyze Earned Value



Lesson 3: Generating Project Views




    • Use View Commands

 


    • Use Existing Views

 


    • Create Custom Views

 


    • Format and Share the Timeline View



Lesson 4: Producing Project Reports




    • Use Existing Reports

 


    • Create Custom Reports

 


    • Export Visual Reports



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